- Do I need a PayPal account to make a purchase?
- Do you accept personal cheques?
- What materials are used to string the beads / jewelry?
- What size Bracelet should I order?
- What size Necklace should I order?
- Are the bracelets interchangeable?
- Where should I wear my Medical ID?
- Should I wear my Medical ID in water or while swimming?
- What should I have engraved on my Medical ID?
- How long will it take to receive my Medical ID?
- Will the sterling silver pendant on my necklace tarnish?
- How do I clean the Medical ID tag on my bracelet?
- Returns, Repairs or Refunds
- Do you have brochures for distribution?
- What if I have a small child who needs a medical ID?
1. Do I need a PayPal account to make a purchase?
No, you do not have to have a PayPal account, credit card is also accepted. In the checkout click on "Don't have a PayPal account click here" and there you can pay securely using your credit card.
2. Do you accept personal cheques?
Your order will be processed once your personal cheque has cleared the bank. Please use the Downloadable Order Form in the contact us section and send along with payment.
3. What materials are used to string the beads / jewelry?
We use flexible, nylon coated, 49 strand stainless steel jewelry wire.
4. What size Bracelet should I order?
Measure your wrist at the smallest point and add 1 inch to the measurement. We recommend you use a vinyl/sewing measuring tape.
5. What size Necklace should I order?
Our necklaces come in sizes 12-22" including half sizes. Measure your neck and add 2” and that’s what size we recommend that you order, the necklace should fall around your T-shirt line.
6. Are the bracelets interchangeable?
Absolutely! Our Medical Id bracelets have two clasps on each end that hook onto the Medical ID tag. Just unclasp the bracelet from the tag and re-clasp the new bracelet for a whole new look.
7. Where should I wear my Medical ID?
After consulting with local paramedics, we have been informed that they are trained to look in a variety of places for medical identification, including the left or right wrist, neck, ankle, on a backpack or a shoelace, in a wallet or a purse.
8. Should I wear my Medical ID in water or while swimming?
We recommend you do not wear your Medical ID in the water or while swimming. However, our Velcro bracelets are waterproof and are machine washable.
9. What should I have engraved on my Medical ID?
Choose your most important information should you ever be in a situation in which you are unable to speak for yourself, such as “Diabetic” or “allergic to Penicillin”. If you don’t have a medical condition or allergy your Medical ID can inform paramedics for example, that you “wear contacts”.
10. How long will it take to receive my Medical ID?
Each bracelet and necklace are customized and take approximately 3 weeks to produce, plus shipping time. Shipping time depends upon what shipping method is chosen at time of check-out.
11. Will the sterling silver pendant on my necklace tarnish?
The pendants have an anti-tarnishing coating on them. After time if necessary, use a cleaning cloth or solution from a jewelry store. Do not use steel wool or abrasive cleaners.
12. How do I clean the Medical ID tag on my bracelet?
Our Medical ID tag is made of stainless steel, and soap and water is recommended to clean them. Do not use steel wool or abrasive cleaners.
13. Returns, Repairs or Refunds
Refunds and Exchanges are accepted within 30 days of purchase with receipt.
If you need an adjustment in sizing, please place your item in a PADDED ENVELOPE along with a return shipping payment of $5. Please enclose a copy of your invoice, or include a note with your name, address and phone number and send it to the following address:
Beaded Daisy
1201-140 Sagewood Blvd.
Airdrie, AB
CANADA
T4B 3H5
Our products are guaranteed for 6 months. If it breaks within this time for any reason, we will restring it one time at no charge. After the six month period there is a restringing charge of $10 plus $5 for shipping. If you have ordered the wrong size, please return your item to us in a PADDED ENVELOPE along with a fee of $5 for return shipping. Please include instructions as to what size you need. All return shipping charges are at the expense of the consumer.
14. Do you have brochures for distribution?
If you are a healthcare professional, educator, or pharmacist and want our brochures to be available to your patients, feel free to send us a request via email or contact us at (403) 948-2860.
15. What if I have a small child who needs a medical ID?
Beads are not recommended for children under the age of 5. Our adjustable Velcro line however is suitable for small children.
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